Privacy Policy
A legal disclaimer
This Privacy Policy explains how personal information is collected, used, and protected when you visit this website or contact the practice.
By using this website, you agree to the terms outlined in this policy.
Privacy Policy - the basics
We may collect and process the following personal information:
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Name
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Email address
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Telephone number
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Information you provide through contact forms or email enquiries
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Appointment details
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Website usage data through cookies or analytics tools
We only collect information that is necessary to respond to enquiries, provide services, or improve the website experience.
How Your Information Is Used
Your information may be used to:
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Respond to enquiries
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Arrange appointments or consultations
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Provide therapeutic services
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Maintain professional records
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Improve website functionality and user experience
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Meet legal, ethical, and professional obligations
Your information will never be sold or shared for marketing purposes.
Confidentiality
Confidentiality is an important part of therapeutic practice. Any personal information shared through therapy sessions or enquiries will be treated with care and respect.
There are rare circumstances where confidentiality may need to be broken, including:
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Risk of serious harm to yourself or others
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Safeguarding concerns
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Legal obligations required by law
Where possible, this would be discussed with you first.
Data Storage and Protection
Reasonable steps are taken to securely store and protect your personal information from loss, misuse, or unauthorised access.
Electronic information is stored securely and access is limited where appropriate.
Retention of Information
Personal information will only be kept for as long as necessary in accordance with legal, ethical, and professional requirements.